FAQ

By Torbjørn Flensted, last updated 23. November 2017.

1) How do I cancel my account?
To cancel at any time, simply log in, go to “My account,” and click “Cancel my subscription.”

2) What is “Searches”?
“Searches” shows Google’s average monthly search volume for Phrases and Questions for your target market.

3) Where does your data come from?
We collect our data from the three most popular search engines: Google, Bing, and Yahoo.

4) Where does your demographics data come from?
We collect our data from the three most popular search engines: Google, Bing, and Yahoo.

5) Where does your search volume (“Searches”) come from?
We collect our search volume data from Google Keyword Planner’s API.

6) Data for a keyword is missing. Why?
We do our best to discover new topics, trends, and keywords as fast as possible by collecting more than a million new phrases each day. At any given moment, however, there may be topics we haven’t yet discovered.

7) Why do search volumes differ between Google Keyword Planner and StoryBase?
Our search volume comes from Google Keyword Planner API, which can vary from Google Trends and Google Keyword Planner.